Air Cargo Market at DPS

Ngurah Rai International Airport’s cargo operations have grown significantly, handling approximately 78,000 tons per quarter with a 9% year-on-year growth rate. This growth is driven by Bali’s expanding export economy (fresh seafood to Japan, South Korea, Australia; tropical plants and flowers to Asia-Pacific markets), Indonesia’s booming e-commerce sector generating increasing domestic and international parcel volumes, general freight supporting Bali’s tourism and construction industries, and transit cargo utilizing DPS as a regional hub for eastern Indonesian destinations.

Bali Ground Handling provides cargo handling services that support this growing market, offering cargo operators reliable, efficient, and compliant handling at DPS. Our cargo handling operations integrate with ramp services, load control, and GSE for seamless freight processing.

Services for Cargo Airlines

Cargo airlines operating freighter aircraft at DPS receive specialized handling covering aircraft-specific ramp handling including freighter door operation and main deck loading, cargo buildup and breakdown in the warehouse facility, ULD (Unit Load Device) management including inventory tracking and serviceability checks, load planning and weight distribution for freighter configurations through our load control service, aircraft servicing including fueling, cleaning, and technical support coordination, and crew handling including hotel arrangements and ground transport via our crew services.

Services for Freight Forwarders

Freight forwarding companies benefit from our comprehensive cargo processing capabilities. For export cargo, we provide cargo acceptance against airline bookings with weight and dimension verification, screening per aviation security requirements (NCASP compliance), customs export documentation coordination with licensed brokers, buildup into ULDs or bulk loading preparation, and cold chain acceptance for perishable exports with temperature monitoring. For import cargo, we handle aircraft unloading and breakdown, customs import facilitation, cargo storage in bonded warehouse facilities, delivery notification and release coordination, and damaged cargo documentation and claims support.

Cold Chain & Perishable Cargo

Bali’s position as a major seafood exporter makes cold chain capability essential at DPS. Our temperature-controlled cargo handling covers acceptance of perishable cargo with quality and temperature verification, cold storage from -25°C to +25°C in the cargo complex, temperature monitoring and documentation throughout the handling chain, priority processing to minimize time outside controlled environments, phytosanitary and veterinary certificate coordination for agricultural and animal-origin products, and dedicated handling procedures for pharmaceutical shipments requiring GDP compliance. Key perishable routes from DPS include fresh tuna and lobster exports to Tokyo (NRT/HND), live seafood to Hong Kong (HKG), tropical flowers to Singapore (SIN), and agricultural products to Australian ports.

Dangerous Goods & Special Cargo

Our IATA DGR-certified cargo staff handle dangerous goods across all nine classes, providing acceptance checks for correct classification, packaging, marking, and labeling, segregation compliance in storage and during aircraft loading, NOTOC (Notification to Captain) preparation for each flight carrying DG, and incident response procedures for DG-related occurrences. Special cargo handling extends to valuable cargo (VAL) with secure processing and storage, live animal transport (AVI) with proper care and ventilation, human remains (HUM) with dignified and regulatory-compliant handling, oversized and heavy cargo requiring special GSE and loading procedures, and diplomatic pouches and classified materials with security protocols.

E-Commerce & Express Cargo

The rapid growth of e-commerce in Indonesia has increased express cargo volumes at DPS significantly. We support integrators and e-commerce logistics providers with fast processing designed for time-sensitive shipments, including priority handling with reduced processing times, dedicated express cargo acceptance and delivery windows, last-mile coordination with local courier services, and customs clearance facilitation for de minimis and consignment shipments.

What cargo handling systems do you use?

We operate industry-standard cargo management systems compatible with IATA e-freight and Cargo-IMP messaging. Our systems integrate with airline cargo booking systems, customs electronic declaration platforms, and warehouse management for real-time cargo tracking and status updates.

Can you handle charter cargo flights?

Yes, we handle cargo charter operations at DPS including ad-hoc freighter flights, emergency cargo lifts, and humanitarian relief operations. Charter cargo handling integrates with our charter flight support and flight permit services for complete charter coordination. Minimum 48-hour notice is recommended for cargo charter setup.

Do you provide customs brokerage services?

Bali Ground Handling facilitates customs clearance by coordinating with licensed customs brokers but does not provide direct customs brokerage. We maintain relationships with reliable customs brokers at DPS and can recommend partners for cargo operators requiring customs clearance support for import and export shipments.